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Last edited:
February 8, 2025

Process Automation with Generative AI for Lagos State Government

About Client

Lagos State, Nigeria’s commercial capital, faced challengesin efficiently processing large volumes of official documents and forms. To streamline administrative operations, improve data management, and optimizeservice delivery, the state leveraged AI-driven solutions powered by AWS toautomate document processing, significantly reducing manual efforts.

Challenges

Lagos State struggled with delays, errors, and inefficiencies in public service delivery due to the manual processing of ahigh volume of official documents. The traditional approach to data extractionwas time-consuming and prone to inaccuracies, which hampered decision-making,record management, and overall service delivery. The absence of an automatedsolution for document handling and data storage also created significantoperational bottlenecks.

How Qucoon Helped

Qucoon partnered with Lagos State to design andimplement an AI-powered document processing solution using AWS technologies.This solution aimed to automate the entire process of form data extraction andintelligent information retrieval, improving efficiency, accuracy, andscalability. The key components of the solution included:

  1. OCR-Based Data Extraction: Using AWS Textract for OCR to extract machine-readable data from scanned forms and images.
  2. Generative AI Processing: AWS Bedrock powered by Claude 3.5 Sonnet for analyzing and categorizing extracted text, ensuring accurate classification and information retrieval from government records.
  3. Workflow Automation: AWS Lambda was employed to automate data transformation and integration into the system, while AWS RDS was used to store structured data securely.
  4. Seamless Integration: The solution ensured smooth integration of processed data into the state’s existing systems, enhancing operational efficiency and service delivery.

Outcome

The successful implementation of the AI-driven documentprocessing solution for Lagos State led to the following key outcomes:

  1. Enhanced Operational Efficiency: The automated document processing reduced the need for manual data entry, leading to a significant increase in processing speed and reduced turnaround time for government records.
  2. Improved Data Accuracy: The OCR-based text extraction and AI-driven categorization minimized errors, ensuring higher data accuracy and reliability.
  3. Cost Savings: Automation reduced operational costs related to manual labor and document management. By eliminating inefficiencies, Lagos State experienced substantial cost savings.
  4. Scalability: With the use of AWS technologies, the solution scaled effectively to     accommodate the growing volume of documents, supporting Lagos State's     expanding needs.

About Client

About Client

Lagos State, Nigeria’s commercial capital, faced challengesin efficiently processing large volumes of official documents and forms. To streamline administrative operations, improve data management, and optimizeservice delivery, the state leveraged AI-driven solutions powered by AWS toautomate document processing, significantly reducing manual efforts.

Challenges

Lagos State struggled with delays, errors, and inefficiencies in public service delivery due to the manual processing of ahigh volume of official documents. The traditional approach to data extractionwas time-consuming and prone to inaccuracies, which hampered decision-making,record management, and overall service delivery. The absence of an automatedsolution for document handling and data storage also created significantoperational bottlenecks.

How Qucoon Helped

Qucoon partnered with Lagos State to design andimplement an AI-powered document processing solution using AWS technologies.This solution aimed to automate the entire process of form data extraction andintelligent information retrieval, improving efficiency, accuracy, andscalability. The key components of the solution included:

  1. OCR-Based Data Extraction: Using AWS Textract for OCR to extract machine-readable data from scanned forms and images.
  2. Generative AI Processing: AWS Bedrock powered by Claude 3.5 Sonnet for analyzing and categorizing extracted text, ensuring accurate classification and information retrieval from government records.
  3. Workflow Automation: AWS Lambda was employed to automate data transformation and integration into the system, while AWS RDS was used to store structured data securely.
  4. Seamless Integration: The solution ensured smooth integration of processed data into the state’s existing systems, enhancing operational efficiency and service delivery.

Outcome

The successful implementation of the AI-driven documentprocessing solution for Lagos State led to the following key outcomes:

  1. Enhanced Operational Efficiency: The automated document processing reduced the need for manual data entry, leading to a significant increase in processing speed and reduced turnaround time for government records.
  2. Improved Data Accuracy: The OCR-based text extraction and AI-driven categorization minimized errors, ensuring higher data accuracy and reliability.
  3. Cost Savings: Automation reduced operational costs related to manual labor and document management. By eliminating inefficiencies, Lagos State experienced substantial cost savings.
  4. Scalability: With the use of AWS technologies, the solution scaled effectively to     accommodate the growing volume of documents, supporting Lagos State's     expanding needs.

Business Background

About Client

Lagos State, Nigeria’s commercial capital, faced challengesin efficiently processing large volumes of official documents and forms. To streamline administrative operations, improve data management, and optimizeservice delivery, the state leveraged AI-driven solutions powered by AWS toautomate document processing, significantly reducing manual efforts.

Challenges

Lagos State struggled with delays, errors, and inefficiencies in public service delivery due to the manual processing of ahigh volume of official documents. The traditional approach to data extractionwas time-consuming and prone to inaccuracies, which hampered decision-making,record management, and overall service delivery. The absence of an automatedsolution for document handling and data storage also created significantoperational bottlenecks.

How Qucoon Helped

Qucoon partnered with Lagos State to design andimplement an AI-powered document processing solution using AWS technologies.This solution aimed to automate the entire process of form data extraction andintelligent information retrieval, improving efficiency, accuracy, andscalability. The key components of the solution included:

  1. OCR-Based Data Extraction: Using AWS Textract for OCR to extract machine-readable data from scanned forms and images.
  2. Generative AI Processing: AWS Bedrock powered by Claude 3.5 Sonnet for analyzing and categorizing extracted text, ensuring accurate classification and information retrieval from government records.
  3. Workflow Automation: AWS Lambda was employed to automate data transformation and integration into the system, while AWS RDS was used to store structured data securely.
  4. Seamless Integration: The solution ensured smooth integration of processed data into the state’s existing systems, enhancing operational efficiency and service delivery.

Outcome

The successful implementation of the AI-driven documentprocessing solution for Lagos State led to the following key outcomes:

  1. Enhanced Operational Efficiency: The automated document processing reduced the need for manual data entry, leading to a significant increase in processing speed and reduced turnaround time for government records.
  2. Improved Data Accuracy: The OCR-based text extraction and AI-driven categorization minimized errors, ensuring higher data accuracy and reliability.
  3. Cost Savings: Automation reduced operational costs related to manual labor and document management. By eliminating inefficiencies, Lagos State experienced substantial cost savings.
  4. Scalability: With the use of AWS technologies, the solution scaled effectively to     accommodate the growing volume of documents, supporting Lagos State's     expanding needs.

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